Shipping Policy

Effective Date: 6/5/2025

Processing & Shipping Times

Orders are processed within 1-2 business days (excluding weekends and holidays). Once shipped, delivery times vary based on the destination.

Estimated shipping time:

 

Standard Shipping: 5-8 business days

Please note that shipping times are estimates and may be affected by carrier delays or external factors beyond our control.

 

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping as a promotion at our discretion.

 

Shipping Locations & Restrictions

We currently ship within the United States. However, we do not ship to the following states and regions due to regulations:


States:

Alabama

Arkansas

Indiana

Rhode Island

Vermont

Wisconsin

 

Cities: 

San Diego, California

Oceanside, California

Newport Beach, California

Denver, Colorado

Jerseyville, Illinois

Alton, Illinois

Edwardsville, Illinois

Franklin, New Hampshire

 

Municipalities: 
Sarasota County, Florida

Union County, Mississippi

Malheur County, Oregon

Parker, Colorado

Monument, Colorado

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details. You can track your package using the provided link.

 

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they have been shipped. If you experience an issue, please contact the shipping carrier directly. If you need further assistance, feel free to reach out to our support team.

 

Contact Us

If you have any questions about your shipment, contact our support team via Contact Support page or email our team at sales@wavy7.com. We’re here to help!

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Disclaimer

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. The FDA has not approved Kratom as a dietary supplement. We do not ship Kratom to the following US locations where Kratom is restricted: Alabama, Arkansas, Indiana, Louisiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), Union County (NC), Denver (CO), and San Diego (CA), Oceanside (CA), Jerseyville (IL), Union County (MS).

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